The customer orders will be closed once fulfilled by both parties – that is, items received and payment complete. 

View Closed Orders List

To view the Closed Orders list

  • Open the POS Terminal Menu, and then click Closed Orders.
    This displays the Closed Orders list similar to the following screen:

TIP: The list is sorted by dates. You can use the filter in the top menu bar to display closed orders for a specified period. 

In this list, each item has the following elements:

  • 1st column:  the order number;
  • 2nd column: displays the date/ time when this order has been closed, and the customer name if specified;
  • 3rd column: the order amount (in the currency units);
  • 4th column:  the order payment status.

View Closed Order Details

To view detailed information on a closed order, in the Closed orders list, tap the order entry. POS Terminal displays a page similar to the following screen:

The bottom menu bar defines the following commands:

  • Print: prints this page.
  • Send: emails this page to the specified address.
  • Refund: click to refund this order. For more information, see Cancel or Refund Order.

View Closed Order History

Taping the Order # element in the upper right corner of the order details page displays the Order History page similar to the following screenshot: 

See also