Overview

The Delivery screen is a tabbed page that comprises three tabs you can use to monitor and control the deliver of orders:

  • All: displays all delivery orders (with any status).
  • In store: displays the delivery orders that are still in store.
  • In delivery: displays the orders that have been already assigned to deliverymen (drivers) and left the store.
  • Delivered: displays the delivered orders. On this tab you can confirm that you have received money from the driver, which delivered this order. After this, you can close the order.This topic helps you use these tabs to process the delivery order.

Open the Delivery Screen

To open the Delivery screen

  • On POS Terminal, tap Menu, and then tap Delivery.

The All Tab

The All tab displays all delivery orders. This tab is similar to the following screen:

On this tab, for any selected order, you can perform the following operations:

  • Show the delivery address on the map or optionally change the delivery address  (tap the Locate icon)*.  
  • Close or cancel the order (tap the Close or Void, respectively).
  • When using the short mode of the order delivery, you can pay the order and complete the order delivery (tap the Money Drop icon).
    NOTE: For more information about the order delivery, see  How to Manage the Orders Delivery.

*You can perform this operation on all tabs of the Delivery tabbed page.

The In Store Tab

This tab displays the delivery orders that are still in your store. This tab is similar to the following screen:

On this tab, the Status column displays the order status:

  • In Progress: the order is not yet assembled.
  • Done: the order is ready for delivery.

If an order is ready for delivery, to proceed with this order, do the following:

  1. Tap the order (only if the order status is Done), and then tap +Driver.
  2. In the Assign Driver dialog box that pops up, select a driver to deliver this order, and then tap ОК:
  3. Tap Start Delivery to confirm that the driver is going to the customer location to deliver the order.

The In Delivery Tab

This tab lists orders that have been taken from the store but are not yet delivered:

In this list, each item has the following fields:

  • Created time:  the order creation time.
  • Delivery time: the delivery time.
  • Status: displays the current status of this order.
  • Payment: the payment status.
  • Address: the delivery address.
  • Driver: the name of the driver to which the order has been assigned.

On this tab, do the following:

  • Once you have received a confirmation that the driver delivered the order, tap this order, and then tap Delivered on the bottom menu bar.
  • If necessary, you can change the delivery address (tap Locate on the bottom nenu bar) or cancel the order (tap Void).

The Delivered Tab

This tab displays a list of delivered orders.

 

On this tab, you can perform the following operations:

  • Confirm that the order has been paid (tap Money Drop).
  • Close or cancel the order (tap Close or Void, respectively.
  • Print the order (tap Print).

To clarify, consider the following scenario: a driver delivered an order and returned to the store. A customer has paid the order in cash. To complete processing this order, do the following:

  1. Tap the order, and then tap Money Drop.
    POS Terminal displays a window similar to the following screen:

  2. In this window, specify the tips amount, if any,  select the payment type (tap Cash,  Card,  or Other), and then tap Drop.
    NOTE: Tapping the Money Drop button you confirmed that you have received money from the driver.
  3. To close the order, on the bottom menu bar, tap Close Order.

See also